Privacy Policy for Bespoke & Gifted
Effective Date: October 31, 2023
1. Introduction
Welcome to bespokeandgifted.co.uk, operated by Bespoke & Gifted. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, process, protect your data when you visit our website, make purchases, or interact with our services. It also covers our use of cookies.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: This includes your name, email address, postal address, and phone number. We collect this information when you make a purchase or create an account.
- Payment Information: When you make a purchase, we collect payment details, such as credit card information. This data is securely processed through a third-party payment provider, and we do not store it.
- Order History: We retain records of your purchase history, including the products you’ve ordered.
- Communication Data: If you contact us via email or other communication channels, we may store those communications.
- Website Usage Data: We collect data about your interactions with our website, such as your IP address, browser type, pages visited, and referral sources.
3. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and deliver your orders, including shipping and customer support.
- Account Management: To manage your account and communicate with you regarding your account.
- Marketing: To send you promotional materials and updates if you have given us consent to do so.
- Improvement: To enhance our website, services, and user experience.
4. Cookie Usage
We use cookies on our website. Cookies are small text files that are stored on your device to improve your browsing experience. They help us understand how you use our website, which pages you visit, and for how long. We use this information for analytics, site optimization, and personalization.
By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You can control and manage cookie preferences through your browser settings. Please note that blocking or disabling certain cookies may impact the functionality of our website.
5. Data Protection
We prioritize the security of your data and have implemented technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction.
6. Data Sharing
We may share your information with trusted third parties, such as shipping companies, solely for the purpose of fulfilling your orders. We do not sell, rent, or trade your information to third parties for marketing purposes.
7. Your Rights
You have rights concerning your personal data:
- Access: You can request access to the personal information we hold about you.
- Rectification: You may ask for the correction of inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal data.
- Opt-out: You can opt out of marketing communications at any time.
8. Contact Information
If you have questions or concerns regarding this Privacy Policy, cookie usage, or wish to exercise your rights, please reach out to us at:
Bespoke & Gifted 855 Bristol Road South Birmingham, B31 2PA Email: [email protected]
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.